Tuesday, October 27, 2020

How to Troubleshoot Registration Failure Error in Alexa

 The Echo dot in general is a voice-enabled micro system accompanied by network connection and tidy audio interface with compatible voice of alexa application. The latest Echo dot generation has converted into beneficial stage for turning number of multimedia answers by updating the speaker.

How to Troubleshoot Registration Failure Error in Alexa

Echo Dot and Alexa became very popular in smart-device market segment. Their advanced features made them the first choice among buyers.


Many tasks have become so easy to accomplish by just giving a voice command. Well what will be the result if the device not operates in fine manner?


How will you fix it without confronting any error?...No matter how much impressive the dot is but sometimes it causes technical challenges which are required to be faced with right solutions.


The common issue that dot owner faces more often is Alexa registration error and in this article you will get to know about the right solutions which will help you in removing Alexa registration failure error.


What Are The Main Reasons Behind Alexa Registration Error?


The main sign behind you are not able to register your device with Amazon is that the device does not belong to you. It can be recognized as the prevention step taken by Amazon.


Why Does It Happen That Leads To Device Does Not Belong To You?


  • Device is equipped with manufacturing error.
  • Device reported to be stolen or lost in case you bought it from any other seller than the official.
  • The gadget is delivered with wrong serial number.
  • In case it is a gift, buyer has forgotten to convey it to Amazon.


Registration Error is a regular issue and more often occur when a person experiences a fault while registering gadget or software app with Amazon Account. Well here comes some solutions that will help you in fixing Alexa registration failure error.


Things to consider before Registering:

  1. Assure that software and device is completely updated.
  2. Confirm that Echo is place away from any bandwidth while making use of device.
  3. Place echo and router near to each other for proper connection.
  4. There must be no dividers near to Echo.
  5. Alexa app and device must not be connected with a wired network.
  6. The connection must meet minimum bandwidth requirement from 5 GHz to 2.5 GHz.


How Can I Complete The Registration Procedure?


For making sure that you are not doing any mistake while completing Echo registration then follow the steps to complete error free registration:


  • Visit Option to register your device and choose it.
  • Now it will ask to provide email and mobile number for Amazon Account.
  • A text or email will be received containing OTP ( depends what you selected)
  • Choose same email and mobile number you used when asked for Amazon Account.
  • The device is registered successfully.


How Can I Troubleshoot Alexa Registration Error?


1. Rebooting Device: Remove power cable from echo device and then plug it after 3 seconds.

2. Reboot Modem and Router: Turning off modem and router and reboot them after 30-45 seconds.


Resetting Device: In case you required to reset your device then follow the steps mentioned below:


A pin will be required for holding down the reset key for at least 5 seconds. The reset process will begin and the reset button location is not hard to find. 


LED lights will tell you about resetting procedure. The light will get switched off and then turn into orange at that time Echo has completed reset process.


Open up Alexa App and connect device with Wifi network and register the device with Amazon by following registration steps mentioned above.

Fix Alexa Registration Failure Error

In case you have purchased a new echo which has failed for registration then try to follow the steps mentioned below:


  • Download Alexa Application.
  • Sign-in into your device using Alexa App.
  • Select Advanced Settings tab.
  • On left side of menu section, you will get option of setup, tap on setup button and then choose WAN setup.
  • Now disable port scan and DOS protection by checking the box located in front of option.
  • Tap on Apply and the issue will get fixed.


In case not a single method mentioned above has worked out in solving your Alexa registration failure then you must try to get professional assistance by communicating with us via live chat sessions today.


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